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This research paper by Shamika N. Sirimanne for the International Institute for Sustainable Development (IISD) examines the environmental impact of the rapid growth of e-commerce. It identifies key ecological pressures—including carbon emissions from logistics, packaging waste, and high product return rates—and proposes a multi-stakeholder action plan involving governments, the private sector, consumers, and international organizations to align economic growth with environmental sustainability.

The 'Policy Action Framework: Improving product sustainability information in e-commerce' report provides guidance for policy-makers to leverage the growth of e-commerce and increasing consumer environmental concern to accelerate sustainable consumption. It proposes five core and three supporting actions to ensure online consumers have access to clear and reliable product sustainability information.