Consumer Protection and E-Commerce

The document argues that traditional consumer protection frameworks must be updated to address e-commerce challenges such as data privacy and cross-border enforcement. It notes that while the global B2C e-commerce market was valued at USD 5.47 trillion in 2023 and is growing, many developing countries lack the modern laws necessary to build consumer trust and manage technology-driven business models.

• Traditional consumer protection frameworks designed for physical markets are insufficient for e-commerce and require updates to handle data privacy, information asymmetry, and cross-border jurisdictional and enforcement challenges.
• The global business-to-consumer e-commerce market reached a value of USD 5.47 trillion in 2023 and is expected to grow at a compound annual growth rate of roughly 19% until 2030.
• Consumer protection provisions are increasingly being integrated into trade agreements, specifically Regional Trade Agreements (RTAs) and the potential plurilateral e-commerce Joint Statement Initiative (JSI) agreement.
• Developing countries often lack modern e-commerce consumer protection laws; their priorities for updating frameworks include managing cross-border transactions, technology-driven business models, and dispute resolution.

APA

Kaukab,, R. S. (2025). Consumer Protection and E-Commerce. International Institute for Sustainable Development. https://www.iisd.org/publications/report/consumer-protection-e-commerce

Chicago

Kaukab,, Rashid S. Consumer Protection and E-Commerce. International Institute for Sustainable Development, 2025. https://www.iisd.org/publications/report/consumer-protection-e-commerce.

Wikipedia

{{cite report |last1=Kaukab, |first1=Rashid S. |title=Consumer Protection and E-Commerce |publisher=International Institute for Sustainable Development |date=10 July 2025 |url=https://www.iisd.org/publications/report/consumer-protection-e-commerce |access-date=17 August 2026 |via=Climate Insights Directory}}

BibTeX

@techreport{kaukab2025consumer, author = {Kaukab,, Rashid S.}, title = {{Consumer Protection and E-Commerce}}, institution = {International Institute for Sustainable Development}, year = {2025}, month = jul, url = {https://www.iisd.org/publications/report/consumer-protection-e-commerce}, urldate = {2026-08-17}, note = {Indexed by Climate Insights Directory} }