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From Fleets to Apartments: Ensuring No EV Customer Is Left Behind
This briefing by RMI outlines a roadmap developed with partners like EPRI and IREC to streamline electric grid service connections for small EV customers, specifically small fleet operators and residents of multi-family housing. It identifies systemic barriers—such as unpredictable costs, long utility lead times, and complex permitting—and proposes four key areas for improvement: enhancing customer educational resources, increasing utility transparency, collaborating with local governments and industry, and maintaining post-energization customer relationships.
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Document type: Briefing
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