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The report examines the Rhodesian government's attempt to apply 'stability operations'—combining internal defence and development—to counter insurgency. It details the evolution of psychological warfare units, from the informal Sheppard group to the formal 1 Psychological Operations Unit and the Directorate of Psychological Warfare. The analysis highlights a consistent failure to achieve 'hearts and minds' due to a reliance on force, racial paternalism, and a lack of genuine civic action. Specific failures are noted in food control (Operation Turkey), disinformation campaigns (Operation Splitshot), and the manipulation of spirit mediums, concluding that the state's emphasis on the 'iron fist' over the 'velvet glove' rendered its psychological efforts ineffective.