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The paper argues that while digital technologies offer opportunities for efficiency in crisis response, they are not neutral and can compromise fundamental humanitarian principles. It identifies key analytical prisms—humanitarian space, public-private partnerships, resource distribution (e.g., digital food/cash), human relations, and data-driven vulnerabilities—to guide future academic inquiry into the 'technological turn' of humanitarian action.

The authors argue that while digital technologies offer opportunities for efficiency in crisis response, they are not neutral and can compromise core humanitarian principles. The paper identifies five analytical prisms for future research: the politics of humanitarian space, the rise of public-private partnerships, new methods of aid distribution (such as e-transfers), the reorganization of relationships between aid providers and recipients, and the emergence of new data-driven vulnerabilities. It concludes that the 'do no harm' imperative requires a more reflective approach to technology to ensure that digital divides do not marginalize the most vulnerable and that data collection does not create new security risks.