ZAUFANIE PONAD GRANICAMI

The report examines the dynamics of trust between immigrants and public institutions, with a primary focus on the Norwegian Child Welfare Services (UOPD/Barnevernet) and the Polish social welfare system. It identifies a significant trust crisis among Polish migrants in Norway, attributing it to communication barriers, cultural differences in parenting styles, and the influence of media narratives. The document compares the 'child-oriented' approach of Norway with the 'child protection-oriented' approach of Poland, noting that while both adhere to the UN Convention on the Rights of the Child, their institutional structures and cultural contexts differ. Key findings highlight that trust is built through positive personal interactions with staff rather than general institutional reputation, and that a lack of intercultural competence among social workers can lead to discriminatory practices. The report concludes with recommendations for increasing intercultural training for staff, improving communication strategies, and addressing the high turnover rate of social workers to foster more stable and trusting relationships with immigrant families.

• There is a documented 'trust crisis' specifically involving Polish migrants and the Norwegian Child Welfare Services (UOPD/Barnevernet), which is part of a broader phenomenon where immigrants generally exhibit lower trust in the UOPD compared to other public services like healthcare, education, or the police.
• Trust among immigrants is primarily determined by personal experiences with individual employees rather than the general reputation of the institution. While the general public forms opinions based on superficial impressions, actual clients base their trust on direct personal contact.
• Norway and Poland differ in their institutional orientations toward child welfare: Norway is classified as 'child-oriented' (treating children as individuals with specific rights), while Poland is 'child protection-oriented' (focusing on preventing harm and avoiding intervention unless losses from intervention would be smaller than gains).
• Cultural differences in parenting styles are influenced by levels of collectivism and power distance; Poland scores higher in both, which may result in parenting styles perceived as more authoritarian compared to the individualistic and equality-promoting practices in Norway.
• A lack of intercultural competence among social workers can lead to 'culturalization,' where differences in parenting are attributed solely to culture, ignoring other factors such as poverty or education level, which can hinder trust-building.
• The use of interpreters in child welfare cases produces contradictory results; some studies suggest they help build trust, while others indicate they can disrupt the process if they exceed their professional role or commit ethical errors.
• Psychological and diagnostic tools used by child welfare services often fail to account for linguistic and cultural diversity, which can lead to unethical or discriminatory assessments, especially when clients are forced to be evaluated in a language they do not master.
• Official 2016 statistics indicate that children from Polish immigrant families in Norway are less likely to receive UOPD support (18 per 1,000) compared to children from non-immigrant families (26 per 1,000), and are less likely to be under permanent institutional care (3 per 1,000 vs 8 per 1,000).

APA

Korzeniewska, L., Erdal, M. B., Kosakowska-Berezecka, N., & Żadkowska, M. (2019). ZAUFANIE PONAD GRANICAMI. Peace Research Institute Oslo. https://cdn.cloud.prio.org/files/1326659f-c551-4479-a8f9-8fc19fbc0d99/Zaufanie Ponad Granicami Przegld Literatury Badawczej Dotyczcej Kwestii Zaufania Spoecznego Migracji Oraz Instytucji Pomocy Spoecznej i Ochrony Praw Dziecka.pdf?inline=true

Chicago

Korzeniewska, Lubomiła, Marta Bivand Erdal, Natasza Kosakowska-Berezecka, and Magdalena Żadkowska. ZAUFANIE PONAD GRANICAMI. Peace Research Institute Oslo, 2019. https://cdn.cloud.prio.org/files/1326659f-c551-4479-a8f9-8fc19fbc0d99/Zaufanie Ponad Granicami Przegld Literatury Badawczej Dotyczcej Kwestii Zaufania Spoecznego Migracji Oraz Instytucji Pomocy Spoecznej i Ochrony Praw Dziecka.pdf?inline=true.

Wikipedia

{{cite report |last1=Korzeniewska |first1=Lubomiła |last2=Erdal |first2=Marta Bivand |last3=Kosakowska-Berezecka |first3=Natasza |last4=Żadkowska |first4=Magdalena |title=ZAUFANIE PONAD GRANICAMI |publisher=Peace Research Institute Oslo |date=2019 |url=https://cdn.cloud.prio.org/files/1326659f-c551-4479-a8f9-8fc19fbc0d99/Zaufanie Ponad Granicami Przegld Literatury Badawczej Dotyczcej Kwestii Zaufania Spoecznego Migracji Oraz Instytucji Pomocy Spoecznej i Ochrony Praw Dziecka.pdf?inline=true |access-date=23 October 2026 |via=Climate Insights Directory}}

BibTeX

@techreport{korzeniewska2019zaufanie, author = {Korzeniewska, Lubomiła and Erdal, Marta Bivand and Kosakowska-Berezecka, Natasza and Żadkowska, Magdalena}, title = {{ZAUFANIE PONAD GRANICAMI}}, institution = {Peace Research Institute Oslo}, year = {2019}, url = {https://cdn.cloud.prio.org/files/1326659f-c551-4479-a8f9-8fc19fbc0d99/Zaufanie Ponad Granicami Przegld Literatury Badawczej Dotyczcej Kwestii Zaufania Spoecznego Migracji Oraz Instytucji Pomocy Spoecznej i Ochrony Praw Dziecka.pdf?inline=true}, urldate = {2026-10-23}, note = {Indexed by Climate Insights Directory} }