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WWF Groundwater platform: Usability Testing Report – iComms
The usability testing of the WWF groundwater dashboard revealed that while users value the tool's data, the interface is often overwhelming and difficult to navigate for non-experts. Key issues include inconsistent fonts, a lack of clear purpose on the landing page, confusing map layers, and an excessive amount of text. Recommendations include creating separate user profiles for experts and non-experts, implementing color-coded severity indicators for groundwater levels, and adding tutorials to guide new users.
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Document type: Report
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