Who is talking with the audience? ¿Quién dialoga con el público?

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The document is a collection of research papers and reports focusing on the intersection of media literacy, audience engagement, and media accountability. It examines how these elements can counter political polarisation and fake news in India, prevent extremist violence in the United States, and support peace-building in Colombia. It also analyzes structural challenges to media accountability in Africa and Latin America, specifically highlighting gender inequalities in Argentine media and the role of audience ombudspersons in Mexico. Additionally, it discusses the digital divide and the need to decolonize digitality in Asia.

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  • In India, social media echo chambers—facilitated by algorithms and private messaging apps like WhatsApp—contribute to political polarisation and the spread of misinformation, which has been linked to communal violence, such as the February 2020 clashes in Delhi.
  • Media literacy initiatives in India, such as Internet Saathi (which has trained 20 million women) and the Sathyameva Jayathe program in Kerala (which trained 20 lakh students), aim to equip citizens with critical thinking skills to identify fake news and navigate digital landscapes.
  • In the United States, political extremism and domestic terrorism are fueled by online conspiracy theories and propaganda; a 'whole-of-society' approach to media literacy is proposed to foster tolerance and prevent violence.
  • In Latin America, high levels of media ownership concentration and political influence hinder diversity of content and accountability, leading to the development of audience ombudspersons and media observatories to protect communication rights.
  • Argentine media exhibits significant gender disparities: during the COVID-19 pandemic, only 2 out of 10 information sources were women, and 100% of editorials were written by men.
  • Mexico's 2013 constitutional reform and the 2014 Federal Telecommunications and Broadcasting Law (LFTR) institutionalized audience ombudspersons to handle complaints and promote the human right to information.
  • Colombia's Truth Commission utilized a transmedia digital platform and a national communications strategy to make the findings of its four-year investigation into the internal armed conflict (1958-2016) accessible to the public.
  • In Asia, a severe digital divide persists, with nearly 50% of the population lacking internet access, which deepens existing social exclusions based on income, caste, gender, and ethnicity.

Cite the original document

APA
World Association for Christian Communication (2023). Who is talking with the audience? ¿Quién dialoga con el público? https://waccglobal.org/wp-content/uploads/2023/08/3-2023.MD_.FINAL_-2.pdf
Chicago
World Association for Christian Communication. Who is talking with the audience? ¿Quién dialoga con el público? 2023. https://waccglobal.org/wp-content/uploads/2023/08/3-2023.MD_.FINAL_-2.pdf.
Wikipedia
{{cite report |author=World Association for Christian Communication |title=Who is talking with the audience? ¿Quién dialoga con el público? |date=March 2023 |url=https://waccglobal.org/wp-content/uploads/2023/08/3-2023.MD_.FINAL_-2.pdf |access-date=23 October 2026 |via=Climate Insights Directory}}
BibTeX
@techreport{worldassociationforchristiancommunication2023who, author = {{World Association for Christian Communication}}, title = {{Who is talking with the audience? ¿Quién dialoga con el público?}}, institution = {World Association for Christian Communication}, year = {2023}, month = mar, url = {https://waccglobal.org/wp-content/uploads/2023/08/3-2023.MD_.FINAL_-2.pdf}, urldate = {2026-10-23}, note = {Indexed by Climate Insights Directory} }

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