Frequently Asked Questions

This FAQ document describes the Alternative Service Delivery Unit (ASDU), an initiative implemented by GreenCape to manage energy services for unserviced communities. The document specifically outlines a tender process for providing energy services to the Nomzamo Agricultural Village in Mpumalanga, South Africa, focusing on a community-led, financially sustainable model.

• The Alternative Service Delivery Unit (ASDU) is implemented by the GreenCape Sector Development Agency to design and manage energy services for unserviced and unserviceable communities using an adaptive co-design framework based on social inclusion, technical design, and financial sustainability.
• The project targets the Nomzamo Agricultural Village in Ermelo, Mpumalanga, a community established around 2017 with 681 households and 2,097 residents (including 958 children). The settlement lacks formal electricity, municipal water, sanitation, and solid waste management, with an unemployment rate near 56% and 89% of households earning less than R3500 per month.
• The ASDU is seeking a service provider to offer energy services to a minimum of 300 households. The contract period is from 1 March 2024 to 30 September 2024, though the project is intended to continue as a standalone, financially sustainable entity thereafter.
• The funding for the project is primarily provided by The Embassy of Denmark to South Africa, with additional funding from the New Zealand High Commission in South Africa.
• The Community Organisation Resource Centre (CORC) serves as the social service partner, responsible for community mobilisation, enumeration, service mapping, and implementing social interventions such as savings and support groups.
• The ASDU will cover a portion of capital costs, but the selected service provider must create a sustainable business model to cover operational costs and develop a co-payment model with the community.
• Tenders are evaluated on a 100-point scale consisting of technical evaluation (35), site visit attendance (10), financial evaluation (30), B-BBEE evaluation (20), and comparative adjudication (5). The overall weighting follows a 50/30/20 split for functionality, price, and B-BBEE.

APA

GreenCape (n.d.). Frequently Asked Questions. https://greencape.co.za/wp-content/uploads/2023/11/ASDU-Nomzamo-FAQ-Sheet.pdf

Chicago

GreenCape. Frequently Asked Questions. n.d. https://greencape.co.za/wp-content/uploads/2023/11/ASDU-Nomzamo-FAQ-Sheet.pdf.

Wikipedia

{{cite report |author=GreenCape |title=Frequently Asked Questions |url=https://greencape.co.za/wp-content/uploads/2023/11/ASDU-Nomzamo-FAQ-Sheet.pdf |access-date=17 August 2026 |via=Climate Insights Directory}}

BibTeX

@techreport{greencapendfrequently, author = {{GreenCape}}, title = {{Frequently Asked Questions}}, institution = {GreenCape}, url = {https://greencape.co.za/wp-content/uploads/2023/11/ASDU-Nomzamo-FAQ-Sheet.pdf}, urldate = {2026-08-17}, note = {Indexed by Climate Insights Directory} }