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  • This report details the results of remote usability testing conducted between September 2 and September 8, 2021, on the WWF Groundwater Dashboard prototype. The testing, performed by Lina Lukusa and Joshua Azaki using the 'Think Aloud' method, aimed to identify friction points, bugs, and navigation issues for a target audience ranging from experts to non-experts. While participants viewed the dashboard as a valuable tool for groundwater information, the report identifies significant barriers for non-expert users, including overwhelming text, unclear map navigation, and a lack of clear ownership or data origins.

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    Themes: groundwaterwater securitydata visualizationcape town
    WWF South Africa

    Document type: Report

    Regions: Cape Town
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