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intitle:
The document title intitle:"climate education"
ispublisher:
The publishing organization ispublisher:CAPE
insummary:
Summary and key findings insummary:"conflict of interest"
hasconcept:
Climate tags, frame/perspective and analysis type hasconcept:"Climate Justice"
geography:
Regions the document covers or discusses geography:Canada
doctype:
Document type doctype:report
lang:
Document language, as an ISO code lang:fr
cidid:
One record, by its directory id cidid:iisd-000297
Analysis TypeOccupational health review
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  • The report details a crisis of occupational health among ASL interpreters at the two dominant US Video Relay Service (VRS) providers, Sorenson Communications and ZP Better Together. Drawing on academic research and interviews, it finds that intense call volumes, insufficient breaks, and a lack of ergonomic support lead to high rates of cumulative motion injury and psychological distress. These conditions, exacerbated by private equity ownership, drive experienced interpreters to leave the field, thereby reducing the quality of service for Deaf users. The document recommends that the FCC and VRS providers engage with unions and researchers to redesign job roles and increase break times.

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    Regions: United States
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