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The report details how the US Video Relay Service (VRS) market is dominated by two private equity-owned firms, Sorenson Communications and ZP Better Together, which are reimbursed by the FCC. It argues that despite significant FCC rate increases in 2023, these funds have not translated into meaningful wage growth or improved working conditions for ASL interpreters, who face high levels of burnout and psychological distress. The document highlights gaps in FCC oversight regarding company certifications and debt loads, and documents a history of labor disputes, union-busting, and the use of forced arbitration at ZP Better Together.

The report argues that private equity firms have consolidated the disaster restoration market, leading to a decline in workplace standards and community protections. It details systemic wage theft, numerous OSHA safety violations—particularly regarding asbestos—and the paradox of firms profiting from disaster cleanup while owning high-emitting fossil fuel assets. The document calls for legislative action, such as the Climate Resilience Workforce Act, and stricter labor standards for private equity owners.

The report examines Roark Capital's extensive portfolio of fast-food franchises, highlighting a pattern of wage and hour violations across brands like Dunkin' Donuts, Sonic Drive-In, and Jimmy John's. It argues that Roark faces significant legal liability due to a 2020 court ruling on joint employer status and operational risks stemming from labor shortages caused by poverty wages. Additionally, the document details Roark's lobbying efforts through Inspire Brands and the National Restaurant Association to oppose federal minimum wage increases.