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Moving Money and Mindsets
This report, produced by DMA Global for FSD Africa, examines the drivers and barriers influencing the migration of remittance senders from cash-based agent services to digital channels for transfers from the UK to Africa. Based on focus group discussions (FGDs) with 74 members of various African diaspora communities in London, the report finds that while online service usage has surged in some communities, a strong 'stickiness' to cash remains in others, often linked to the quality of digital payment infrastructure in the receive-country.
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Document type: Report
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