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Refugees and Their Money: The Business Case for Providing Financial Services to Refugees
This report by BFA for FSD Africa assesses the demand for and business case for providing formal financial services to refugees in Rwanda. It concludes that refugees are a viable customer segment with income levels and profitability potential comparable to typical low-income Rwandan nationals, provided that financial service providers (FSPs) utilize cross-selling strategies and regulatory hurdles regarding identification are addressed.
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Document type: Report
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