Digital Transformation: Powering the Great Reset

The report positions the COVID-19 pandemic as a catalyst for a new wave of digital transformation. It proposes three primary opportunities for corporate leadership: transforming business models across seven dimensions, empowering a broad set of stakeholders, and driving systemic change through digital collaboration. The document emphasizes a shift toward stakeholder capitalism and the circular economy to ensure sustainable and inclusive recovery.

• The COVID-19 pandemic has accelerated the necessity for digital transformation, with internet usage increasing by 70% and communication app usage doubling since the onset of the crisis.
• There is a significant 'digital divide' where 45% of households globally lack internet access, and this figure rises to 81% in the least developed countries.
• The report identifies seven universal dimensions for successful digital transformation: new value creation, digital-at-the-core business models, intelligent and agile operating models, localized and resilient supply chains, real-time decisions at the edge, data-driven investment decisions, and augmented talent.
• Digital ecosystems are projected to represent over $60 trillion in revenue by 2025, accounting for more than 30% of global corporate revenue.
• Corporate leadership can use digital technology to empower stakeholders, such as by reskilling employees to mitigate potential global job losses of up to 183 million in 2020, or by using telehealth to improve healthcare access.
• Digital collaboration models can address systemic market failures, such as by accelerating the digitalization of SMEs (only 20% of which are digitalized in Europe) or enabling a circular economy that could realize $4.5 trillion in business value by 2030.

APA

World Economic Forum (2020). Digital Transformation: Powering the Great Reset. http://www3.weforum.org/docs/WEF_Digital_Transformation_Powering_the_Great_Reset_2020.pdf

Chicago

World Economic Forum. Digital Transformation: Powering the Great Reset. 2020. http://www3.weforum.org/docs/WEF_Digital_Transformation_Powering_the_Great_Reset_2020.pdf.

Wikipedia

{{cite report |author=World Economic Forum |title=Digital Transformation: Powering the Great Reset |date=July 2020 |url=http://www3.weforum.org/docs/WEF_Digital_Transformation_Powering_the_Great_Reset_2020.pdf |access-date=23 October 2026 |via=Climate Insights Directory}}

BibTeX

@techreport{worldeconomicforum2020digital, author = {{World Economic Forum}}, title = {{Digital Transformation: Powering the Great Reset}}, institution = {World Economic Forum}, year = {2020}, month = jul, url = {http://www3.weforum.org/docs/WEF_Digital_Transformation_Powering_the_Great_Reset_2020.pdf}, urldate = {2026-10-23}, note = {Indexed by Climate Insights Directory} }