Whistleblowing Policy

The Sustainable Energy for All (SEforALL) Whistleblowing Policy, approved in September 2020, establishes the framework for reporting malpractice, illegal conduct, or safeguarding issues within the organization and its partners. It provides protections for whistleblowers acting in good faith and outlines a structured reporting process managed by the Compliance Officer.

• The policy applies to a broad range of individuals associated with SEforALL, including paid and unpaid staff, consultants, interns, secondees, junior professional officers (JPOs), volunteers, SEforALL Ambassadors, and Administrative Board members. It also extends to funded partners if they lack their own whistleblowing policy.
• Whistleblowing is intended for disclosures where the interests of others or SEforALL are at risk, specifically covering criminal offences, bribery, fraud, corruption, breach of legal obligations, professional misconduct, discrimination, health and safety infringements, and safeguarding issues.
• SEforALL provides protections for whistleblowers acting in good faith, promising they will not be harassed, bullied, or victimised. The organization commits to keeping the whistleblower's identity confidential unless disclosure is required by law.
• The primary point of contact for reporting is the Compliance Officer (who also serves as Lead Human Resources). If the Compliance Officer is involved or biased, reports should go to the Chief of Staff; if the Chief of Staff is involved, reports go to the CEO; and if the CEO is involved, reports go to the Administrative Board.
• SEforALL provides a dedicated, confidential email address (hotline@seforall.org) for reporting unethical or illegal conduct, which is accessible only by the Compliance Officer.
• The policy defines specific response timelines for non-anonymous complaints: the Compliance Officer must acknowledge the complaint in writing within 5 working days and provide a final written response within 28 working days, with a possible extension up to 65 working days.
• SEforALL commits to disclosing whistleblowing allegations to funding partners who request such information, regardless of whether the allegations are proven.
• The policy is subject to monitoring via the SEforALL annual audit process and is scheduled for review every three years, or sooner if a whistleblowing event occurs.

APA

Sustainable Energy for All (n.d.). Whistleblowing Policy. https://www.seforall.org/system/files/2020-11/Whistleblowing-Policy-SEforALL.pdf

Chicago

Sustainable Energy for All. Whistleblowing Policy. n.d. https://www.seforall.org/system/files/2020-11/Whistleblowing-Policy-SEforALL.pdf.

Wikipedia

{{cite report |author=Sustainable Energy for All |title=Whistleblowing Policy |url=https://www.seforall.org/system/files/2020-11/Whistleblowing-Policy-SEforALL.pdf |access-date=17 August 2026 |via=Climate Insights Directory}}

BibTeX

@techreport{sustainableenergyforallndwhistleblowing, author = {{Sustainable Energy for All}}, title = {{Whistleblowing Policy}}, institution = {Sustainable Energy for All}, url = {https://www.seforall.org/system/files/2020-11/Whistleblowing-Policy-SEforALL.pdf}, urldate = {2026-08-17}, note = {Indexed by Climate Insights Directory} }