SKM_C550i26031014490

The 2025 Promotion of Access to Information (PAIA) Manual for the South African Department of Water and Sanitation (DWS) outlines the procedures for the public to access departmental records and the processing of personal information in compliance with PAIA and the Protection of Personal Information Act (POPIA).

• The Department of Water and Sanitation (DWS) is mandated to protect and manage South Africa's water resources and support the delivery of water supply and sanitation, guided by the Constitution, the National Water Act of 1998, the Water Services Act of 1997, and the Water Research Act of 1971.
• The DWS organizational structure is divided into several specialized branches, including Water Resource Management, Water & Sanitation Services Management, Water Resources Regulation, Infrastructure Management, Provincial and International Cooperation, and Corporate Management Services, all overseen by the Director-General.
• Certain records are automatically available to the public without a formal request, including Departmental Strategic plans, Annual Reports, Audited Financial Statements, and Water Use Licenses, which can be accessed via the DWS website or by written request to the Deputy Information Officer.
• The DWS processes personal information for specific purposes such as staff administration, maintaining records of suppliers, service providers, stakeholders, and complying with tax laws.
• Personal information may be supplied to specific recipients, including the Special Investigation Unit (SIU), the Hawks, the South African Police Service (SAPS), and the Courts, particularly regarding tender documents and water use licenses.
• The DWS currently has no plans to transfer personal information outside of South Africa.
• Various legal remedies are available for those reporting irregular official acts, including internal appeals to the Minister, complaints to the Public Protector, the South African Human Rights Commission (SAHRC), or the Public Service Commission.
• Fees for records are stipulated, including a request fee of R35.00 for non-personal requesters and a reproduction fee of R0.60 per A4-size photocopy.

APA

Centre for Environmental Rights (n.d.). SKM_C550i26031014490. https://cer.org.za/wp-content/uploads/2026/03/DWS-PAIA-Manual-2025.pdf?x21779

Chicago

Centre for Environmental Rights. SKM_C550i26031014490. n.d. https://cer.org.za/wp-content/uploads/2026/03/DWS-PAIA-Manual-2025.pdf?x21779.

Wikipedia

{{cite report |author=Centre for Environmental Rights |title=SKM_C550i26031014490 |url=https://cer.org.za/wp-content/uploads/2026/03/DWS-PAIA-Manual-2025.pdf?x21779 |access-date=17 August 2026 |via=Climate Insights Directory}}

BibTeX

@techreport{centreforenvironmentalrightsndskmc550i26031014490, author = {{Centre for Environmental Rights}}, title = {{SKM\_C550i26031014490}}, institution = {Centre for Environmental Rights}, url = {https://cer.org.za/wp-content/uploads/2026/03/DWS-PAIA-Manual-2025.pdf?x21779}, urldate = {2026-08-17}, note = {Indexed by Climate Insights Directory} }